Our own employed technicians cover every Dubai community seven days a week, confirm a fixed price by WhatsApp before any work begins, and back each job with a 90-day warranty.
Planned maintenance, day-to-day repairs and 24/7 emergencies for towers, communities, offices and shops, with response times written into the contract and a report after every job.
Services and prices
The same technicians look after apartments, villas, offices and shops. Every job starts with a fixed price, sent before work begins.
Service and deep clean · not cooling or leaking · gas top-up
from AED 149 per unit serviced
Leaks and blocked drains · taps, mixers and toilets · water heaters
from AED 129 first hour
Cracked or loose tiles · regrouting · gypsum ceiling repairs
from AED 250 per repair
Bathrooms and kitchens · office partitions · make-good at handover
from AED 9,500 per bathroom
Prices exclude 5% VAT. "First hour" prices include the call-out. Parts are priced before they are fitted, and if a job needs more than we quoted you get a new fixed price before we carry on.
Service levels
One promise for emergencies, whoever you are: a technician at your door within 60 minutes, at any hour. Everything else depends on how you work with us.
| Priority | One-off customers | Home plan customers | Contract clients |
|---|---|---|---|
| EmergencyActive leak, no power, sewage backing up, no cooling in summer | Within 60 minutes, 24/7Call-out AED 199, first hour included | Within 60 minutes, 24/7No call-out fee | Within 60 minutes, 24/7Included; your supervisor is told at once |
| UrgentAC cooling poorly, slow drain, breaker that keeps tripping | Same daywhen booked before 14:00 | Within 4 hoursbetween 7:00 and 22:00 | Within 2 hourswhenever your site is open |
| RoutineServicing, fitting, painting and small works | Next free slotusually within 2 days | Next dayyou choose a 2-hour window | Within 1 working dayor on your planned schedule |
| If we are late for an emergency | Call-out fee refunded | AED 100 credit on your plan | Service credit set in your contract |
| After the job | Job report by WhatsApp | Job report and a yearly summary | Job report and a monthly report per site |
Times run from our WhatsApp confirmation to the technician checking in at your door. Both times are printed on the job report.
Annual maintenance contracts
Three contracts cover most properties. Each one lists what is included, how often we come and what it costs.
For households that want AC, plumbing and electrics checked before they fail.
For owners' associations and property managers of towers and villa communities.
For offices, shops, clinics and restaurants up to 10,000 sq ft.
Who we look after
Common areas, pumps and risers, plus in-apartment jobs that residents book themselves.
Home plans for owners and planned maintenance for the community manager.
Visits outside working hours, one invoice a month and reports your landlord accepts.
Grease traps, kitchen extraction, lighting and AC kept running through trading hours.
What you get after every job
The same report for a one-hour tap repair and for a month of planned maintenance. Keep it for your landlord, your insurer or your owners' committee.
No. HTS-24817
Completed and signed
| Item | Quantity | Price |
|---|---|---|
| Emergency call-out, first hour included | 1 | AED 199.00 |
| Angle valve, 1/2 inch | 1 | AED 35.00 |
| Flexible hose, 40 cm | 2 | AED 36.00 |
| VAT 5% | AED 13.50 | |
| Total, paid by card | AED 283.50 | |
Warranty: 90 days on workmanship, from 12 Nov 2026 to 10 Feb 2027. Signed on site by the customer at 11:31. Sent as a PDF by WhatsApp and email at 11:44.
Case notes
Six AC units failed three times in one summer. On the villa plan we serviced all six every quarter and replaced two worn capacitors early. No call-outs since.
212 apartments and a long list of repeat pump and drainage faults. A monthly planned visit and one supervisor cut reactive call-outs in the first year.
Fleet and team
We do not pass your job to subcontractors. Each van carries about 300 common parts, so most repairs are finished on the first visit, and you get a link to follow the van to your door.
Reviews
Read them all on our Google profile. Three recent ones from homes, and one from a client who manages a tower.
The price on WhatsApp was the price on the invoice. The technician showed me the blocked drain line and sent the report with photos before he left the building.
Four services a year and I no longer think about the AC. They message a week ahead with a date and the technician's name.
A valve failed at nine at night. Someone was at the door in under an hour, and the repair is covered for 90 days.
One number, one supervisor and a report on the first of each month. Our owners' committee stopped asking where the maintenance money goes.
Get started
Turn off the water or the breaker if it is safe to, then call. A technician is at your door within 60 minutes, 24 hours a day.
Questions
The "from" prices on this page are real starting prices. For most trades they include the call-out and the first hour. Parts and extra time are quoted before we continue, and 5% VAT is added on the invoice.
For an emergency, within 60 minutes at any hour, anywhere in Dubai. Urgent jobs are done the same day when booked before 14:00. For routine work you pick a two-hour arrival window. Plan and contract customers get the faster times in the service levels table.
Our workmanship. If the same fault comes back within 90 days we return within 24 hours and fix it at no charge. Parts we supply carry the maker's warranty, usually 12 months. The start date is printed on your job report.
Yes. Halden Technical Services LLC holds DED trade licence 0000000 and AED 5 million public liability cover. We send both certificates with any proposal and register with your building's contractor system where one is used.
With a free site survey. You receive a proposal within 3 working days. Contracts run for 12 months with 60 days' notice, are invoiced monthly, and name one supervisor as your contact.
By card or Apple Pay to the technician after you sign off the job, by payment link on WhatsApp, or by bank transfer. Contract clients receive one invoice a month with 30-day terms.